Delete your School Desk account

School Desk accounts are created by your school, and the school owns the records kept in them. You can ask us to delete your account and the personal data linked to it at any time.

How to request deletion

1. Email us at info@schooldesk.pk with the subject "Account deletion request".
2. Include your school name, your full name, and the username, email or phone number on the account.
3. Send it from the email address or phone number registered with the account, so we can confirm it is you.

We reply within 7 days and complete verified requests within 30 days.

What is deleted

• Your sign-in account, password and any phone notification registrations.
• Your notification history and profile photo.
• Contact details such as phone number, email address and CNIC are removed or anonymised.

What may be kept

Some records have to be kept by the school or by law, for example fee receipts, payment history and academic results. These are kept without your sign-in account and, where possible, de-identified. If you want a student's full school record removed, the school must approve it, and we will forward your request to them.

If you only want to stop notifications

You do not need to delete your account. Turn off School Desk notifications in your phone's Settings, under Apps, then Notifications.

See also our Privacy Policy.